Terms and Conditions

Effective Date: 03/01/2025

1. Introduction

Welcome to The Voice Bot Agency. (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and services, including lead regeneration and AI-driven outreach solutions. By accessing our website and using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

The Voice Bot Agency provides businesses with lead regeneration services, including:

AI-powered outreach via SMS, email, and other communication channels, Re-engagement of old leads that previously opted in for contact, Appointment setting and lead nurturing, Performance tracking and reporting

While we strive to maximize engagement and conversion rates, we do not guarantee specific results , such as sales or closed deals.

3. Eligibility to Use Our Services

To use our services, you must:

Be at least 18 years old, Have the legal authority to enter into a binding contract, Ensure that any lead data provided has been legally obtained with prior opt-in consent

Clients are responsible for ensuring compliance with all relevant laws regarding customer data and outreach.

4. Client Responsibilities

When using The Voice Bot Agency’s services, you agree to:

✅ Provide only legally obtained,

opted-in lead data

✅ Follow all applicable data protection laws (e.g., GDPR, CCPA, TCPA)

✅ Comply with email and SMS marketing regulations (e.g., CAN-SPAM Act)

✅ Not use our services for spam, fraud, or any unlawful activity

If we determine that your lead data does not comply with legal requirements , we reserve the right to suspend or terminate services immediately.

5. Data Privacy & Retention

We respect data privacy and adhere to strict retention policies:

The Voice Bot Agency does not retain lead data after project completion. Once a campaign ends, all provided data is permanently deleted from our systems.
Leads may opt out of communication at any time, and we will immediately honor such requests.

For more details, please refer to our Privacy Policy

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6. Payment & Fees

Clients agree to the pricing structure outlined in their service agreement. Pricing models may include:

Performance-based fees (charged per closed sale or per revived lead) Monthly retainer fees for ongoing lead regeneration Per-lead or per-appointment fees

Failure to make timely payments may result in service suspension.

All payments are final and non-refundable unless otherwise stated in the agreement.

7. Limitation of Liability

The Voice Bot Agency is not liable for:

The effectiveness of lead engagement or conversion rates

Loss of revenue due to lead quality issues

Any disputes arising from the use of client-provided lead data

By using our services, you agree to hold The Voice Bot Agency harmless

from any claims related to lead outreach activities.

8. Intellectual Property

All content on our website, including text, graphics, logos, and AI technologies, is the

intellectual property of The Voice Bot Agency. Clients may not copy, distribute, or modify any content without prior written consent.

9. Service Termination & Cancellation

The Voice Bot Agency reserves the right to suspend or terminate services if a client:

Violates these Terms and Conditions Provides lead data that does not meet legal compliance

Fails to make payments.

Clients may request service termination at any time with prior written notice.
Any outstanding balances must be paid before cancellation is processed.

10. Modifications to Terms

We may update these Terms and Conditions periodically. Clients will be notified of any significant changes, and continued use of our services indicates acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Maryland. Any disputes shall be resolved through arbitration or the courts of Saint Mary's County in the state of Maryland.

12. Contact Information

For any questions or concerns about these Terms and Conditions, contact us at:

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Email:

[email protected]

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Phone:

+44 7480 7868 44

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Website:

www.thevoicebotagency.com